Bharti Airtel awarded for best delivery of network services with customer focus in 2011

Bharti Airtel awarded for best delivery of network services with customer focus in 2011  Bharti Airtel has been awarded with Telecom Centre of Excellence (TCOE) Award for delivery of network services with customer focus for the year 2011. This award is based on Network Quality of service KPIs, Network Coverage, Product Innovation and Network Bench-marking processes based on network parameters and customer voice. Airtel offers 2G services in 23 circles and 3G services in 13 circles across India. Press Release below New Delhi, December 12, 2011: Bharti Airtel, a leading global telecommunications company with operations in 19 countries across Asia and Africa has been awarded with “Telecom Centre of Excellence (TCOE) Award” for service provider with customer focus for best delivery of Network Services - for the year 2011. The evaluation criteria were primarily focused on Network Quality of service KPIs, Network Coverage, Product Innovation and Network Bench-marking processes based on network parameters and customer voice. The award is a recognisation of Airtel’s commitment to offer best in class service experience to its customers. Jagbir Singh, Director Network Services Group – Bharti Airtel received the award from Sachin Pilot and Milind Deora - Ministers of State, Communications and Information Technology in a glittering ceremony at New Delhi. The Quality of the Telecom services offered to subscribers directly affects the ...